Solutions
OPIN offers a variety of software platforms and consulting services to assist your organization in becoming more collaborative.
Knowledge Management System
There is no substitute for years of experience in a particular field or industry. However, there is now a way to transfer knowledge that is gained over the course of a career. OPIN’s knowledge management platform offers different generations of employees the opportunity to exchange valuable company-specific information about procedures, tasks and other work force related activities. Instead of losing information when an employee retires, the knowledge management platform can now record this information and pass it on to newer staff members. The company continues to move forward by more fully valuing the contributions of its more experienced members.
OPIN offers two types of knowledge management systems: community blogging, and the wiki system.
Community Blogging
Imagine a comprehensive journal of real-world business scenarios, narrated by the people who lived through them. Instead of the distant abstractions of a business textbook, community blogging offers a vivid, relatable and hands-on approach to situations encountered in a particular business. Employees can pass on knowledge to newer generations of employees through this informal but highly effective format.
The platform is designed so that individuals can contribute their knowledge without feeling constrained or pressured by a particular format. The interface is easy to use and automatically updates and categorizes entries. When someone retires, they can be reassured that their achievements will never be forgotten.
Wiki System
The public encyclopedia “Wikipedia” has become an Internet staple because it is both accessible, adaptable, and comprehensive. Having an internal company-specific digital encyclopedia allows organizations to store information about their company practices, regulations and processes as a convenient point of reference for newer staff. The Wiki System is easy to update and can display several different forms of media in order to provide the clearest possible instruction. Conveying information is easy with effective knowledge management.
Social Innovation is the preferred choice by Canadian government organzations because of the following:
- Accessibility compliance (WCAG 2.0, CLF)
- Multilingual support for English and French
- Enterprise level security (Protected B)
- Integration with existing systems
Collaboration, Innovation, and Progress
Information without context has no real value. That’s why OPIN has built a collaborative series of platforms that build upon each other to increase employee engagement and help foster innovation. Our knowledge management platform integrates relevant components from other platforms in order to create a resource that not only provides information but a full and rich background to help employees navigate through the demands of daily operations.
Additionally, every OPIN product is designed to meet the custom needs of our clients. We understand that the more specific and tailored a system is, the better the results will be for each of our clients. Knowledge management is designed to create a resource for employees, managers and the company culture itself. With this in mind, we have created a platform that can be crafted to make information transfer seamless and highly productive.
Internal Hosting
Much like our other platforms, our knowledge management platform can be hosted internally to a specific department. Government clients can have it within their firewalls on systems that offer the highest level of security available. All OPIN products are compliant with government requirements.
