Salesforce Customer Relationship Management
What is Salesforce?
Salesforce is a customer relationship management solution that helps sales and marketing teams unify the customer journey and achieve business goals with a single, shared view of every customer and their data.
OPIN is the leading and award-winning provider of Drupal enterprise solutions. Salesforce specializes in offering personalized experiences to your customers. At OPIN we integrate the Salesforce CRM platform with your Drupal application to provide your organization with the tools needed to enable marketing and marketing efforts.
Benefits of Salesforce CRM
Personalized Customer Experience
Reach new customer bases and improve overall business objectives by gaining a complex understanding of your buyer personas. Nurture prospects and move customers through the sales funnel with content tailored to market segments that are specific to your organization.
Consolidate User Data
Centralizing user data provides your team with in-depth reports and enables sales and marketing efforts with software that allows your team to manage the sales pipeline, track sent emails, schedule appointments and access key information.
Complete Customer Journey
Salesforce allows your team to identify key processes that will improve efficiency, gaining greater functionality in their business. Determine what your customers value the most and lead them to a customer journey that complements their goals and the goals of your brand and organization.
OPIN is a leading digital agency providing strategic guidance, creative design, and software development powered by Open Innovation - embracing collaboration and openness in a complex world. Our award-winning work on websites, intranets, apps and martech implementations is recognized by numerous publications. OPIN is ranked as one of the fastest-growing agencies in North America.
Completing over 200 enterprise-level projects in the past decade, leverage our top-tier talent where teams are 100% allocated to your project delivering better results.
Agile and collaborative
Your requirements may change over the course of the project, so our agile model allows you to remain flexible to get the absolute most out of your budget.
scalable and secure
We provide future-proof solutions by integrating new and existing technologies, making it easier to scale your digital experience while ensuring it is secure.